R.Fitness

Welcome to shop.r.fitness! We are committed to providing high-quality service to our customers. Please review our refund, return, and cancellation policy to understand your rights when shopping online with us.


1. Product Returns

  • According to the Consumer Protection Act, you have the right to return purchased products within 14 days of receiving them, without needing to provide a reason.
  • The product must be in the same condition as received – unopened, unused, with its original packaging, and all accompanying documents.
  • Return shipping costs are the responsibility of the customer unless otherwise agreed upon, or if the product is defective or was delivered in error.

2. Return Procedure

  • To exercise your right of return, please contact us at [email protected] and state your intention to return the product.
  • Once we receive the returned product and inspect its condition, we will inform you of the approval or rejection of your refund request.

3. Refunds

  • If your return is approved, you will receive a refund within 14 days via your chosen payment method.
  • The refunded amount will include the initial product price and shipping costs, if applicable.
  • Please note that we are not responsible for refund delays caused by your bank or payment institution.

4. Order Cancellations

  • If you wish to cancel your order before it has been shipped, please contact us as soon as possible at [email protected].
  • If the order has already been shipped, cancellation can be processed by returning the product according to the conditions listed above.

5. Products Exempt from Return

  • Products that, due to hygiene or health considerations, cannot be returned if unsealed after delivery, are not eligible for return.
  • Certain types of items, such as customized or perishable products, are also not eligible for return unless they are defective.

6. Contact Information

  • For questions regarding our Refund, Return, and Cancellation Policy, please contact us at:
EN